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Join the Lifeline Network

The National Suicide Prevention Lifeline is a nationwide network of crisis centers. Calls originating from anywhere in the country will be routed, 24 hours a day, to the nearest available crisis center. This call routing is based on crisis center capacity and availability.

If you are a crisis center director interested in becoming part of the Lifeline Network, please fill out our online application.

Lifeline Network Benefits

  • Annual stipend
  • Warm transfer
  • Weekly and monthly call volume reports
  • Multi-tiered back-up system
  • Information sharing via blog and conference calls
  • Tele-interpreter services
  • Real-time call trace
  • PSAP look-up tool
  • National promotions
  • Credibility
  • ASIST training
  • Webinars

Centers seeking to join the Lifeline must:

  • Be certified/accredited/licensed by an external body
  • Be willing to participate in Lifeline evaluation activities
  • Have written policies or guidelines addressing referral, training & suicide risk assessment
  • Submit an application
To learn more about joining the Lifeline Network, please contact:

Lidia Bernik, MHS
Director, Network Development
LBernik@mhaofnyc.org
212-614-5776

Carole Ludwig, M.S.
Network Development Coordinator
CLudwig@mhaofnyc.org
212-614-5768